Find out clearly how your personal information is collected, used, and protected on the r15m platform. We place the highest importance on the privacy of every user in Bangladesh.
When registering on the r15m platform, your name, email address, mobile number, and date of birth are collected. As part of identity verification (KYC), your national ID or passport details may also be required. Payment method details are securely stored during financial transactions, though full card numbers are never stored. Your device type, browser information, IP address, and session logs are automatically recorded while using the platform. This information is used solely to improve service quality, ensure security, and comply with applicable laws.
Collected information is primarily used to manage your account, process transactions, and provide customer support. User behavior is analyzed to ensure platform security and detect fraudulent activity. Analyzing your preferences and usage patterns allows us to deliver a more refined and personalized experience. Certain information is also retained to meet applicable Bangladesh laws and regulatory requirements. We never sell your personal information to third parties or use it for advertising purposes.
R15m only shares information with trusted third parties where strictly necessary for service operations, such as payment processors and identity verification providers. Strict confidentiality agreements are maintained with these partners, and they may only use the information for specified purposes. Where required by legal obligation or court order, necessary information may be shared with the relevant authorities. Users will be notified in advance in the event of a company merger or acquisition. No information is shared with any marketing or advertising agency without your explicit consent.
All your personal and financial information is protected using SSL encryption technology, which prevents third-party access during data transfer. Our servers undergo regular security audits and adhere to the latest cybersecurity standards. Two-Factor Authentication is available to prevent unauthorized access to your account. Automatic alerts are sent if a suspicious login or unusual activity is detected. Our security team monitors the platform 24/7 and is equipped to respond quickly to any threats.
Every user on the r15m platform has the right to view, correct, and request deletion of their own information. You can update your personal information at any time from your account settings. If you wish to opt out of promotional emails or notifications, you can easily unsubscribe. Upon requesting account closure, information beyond what is legally required to be retained will be deleted within the specified timeframe. For any data-related requests or complaints, please contact our support team — we are always ready to assist.
This privacy policy was last updated in 2025 and may be changed at any time as needed. Registered users will be notified in advance of any significant changes via email or platform notification. The r15m platform uses cookies to enhance the user experience, helping to store session information and preferences. Cookies can be managed through your browser settings, though disabling certain cookies may limit some platform features. If you have any questions about this policy, our support team is always ready to help.